Frequently asked questions

Can I combine multiple offers?

Only one offer can be applied per order unless stated otherwise.

Can I exchange one item from a combo?

Combo exchange eligibility depends on the offer and item condition. Contact customer care before sending any item back.

Is the discount applied automatically?

Yes, combo and offer discounts are auto-applied at checkout.

Can I choose different sizes in a combo?

Yes, you can select different sizes for each product in the combo.

How do combo offers work?

Select the combo offer, choose your preferred products, and the discount will be applied automatically.

Are your products original?

Yes, all products are 100% genuine and quality-checked.

Will the product shrink after wash?

Minimal shrinkage may occur. Follow wash care instructions for best results.

What is the fabric quality?

All products are made with high-quality materials designed for comfort and durability.

Are the product colors accurate?

We try to display colors as accurately as possible, but slight variations may occur.

How do I choose the right size?

Refer to our size chart available on each product page.

Are there any exchange charges?

Any applicable charges depend on the item and exchange circumstances. Customer care will confirm them before you proceed.

Do you offer exchanges?

Yes, exchanges are available for size or defective items.

Do you offer monetary refunds?

Our current policy is exchange-only; monetary refunds are not offered. Review the Returns & Exchange policy for eligibility and exclusions.

How do I request an exchange?

Contact customer care with your order number and reason for the exchange. Do not send an item back until eligibility and instructions are confirmed.

What is your exchange policy?

Eligible unused and unstitched items may be exchanged within 7 days of delivery. Exclusions apply.

What happens if I miss the delivery?

The courier will attempt delivery again. You can also contact them directly.

Do you deliver across India?

Yes, we deliver to most pin codes across India.

How can I track my order?

You’ll receive a tracking link via SMS/email once your order is shipped.

How are shipping charges determined?

Current shipping methods, charges, and eligibility are shown at checkout and in our shipping policy.

How long does delivery take?

Delivery timing varies by destination, availability, and shipping method. Review the estimate at checkout and your tracking updates.

Can I modify my order after placing it?

Modifications are limited. Please contact support immediately after placing the order.

How do I know if my order is confirmed?

You’ll receive an SMS/Email confirmation with order details.

Can I cancel my order after placing it?

Contact customer care immediately. Changes and cancellations cannot be guaranteed once processing has begun.

Is Cash on Delivery (COD) available?

Available payment methods, including COD where supported, are shown at checkout for your order and delivery location.

What payment methods do you accept?

The currently supported payment methods are shown securely at checkout.

How do I place an order?

Browse products, select your size/variant, click “Add to Cart,” and proceed to checkout to complete your order.