SSP Silks operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SSP Silks is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

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Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories:

• Contact details: including your name, address, billing address, shipping address, phone number, and email address.
• Financial information: including credit card, debit card, and financial account numbers, payment card information, and transaction details.
• Account information: including your username, password, security questions, and preferences.
• Transaction information: including items viewed, cart additions, wishlists, purchases, and past transaction history.
• Communications: information included in communications with us, such as customer support inquiries.
• Device information: details about your device, browser, network connection, IP address, and unique identifiers.
• Usage information: data regarding your interaction with the Services and navigation patterns.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you: when you create an account, make a purchase, or communicate with us.
• Automatically through the Services: through cookies and similar tracking technologies.
• From our service providers: vendors who process information on our behalf.
• From our partners: including third-party marketing or business partners.

How We Use Your Personal Information

Depending on your interaction, we use information to:

• Provide and Improve Services: Process payments, fulfill orders, manage accounts, and customize your shopping experience.
• Marketing and Advertising: Send promotional communications and show online advertisements based on your interests.
• Security and Fraud Prevention: Authenticate accounts, provide secure payments, and investigate malicious activity.
• Legal Reasons: Comply with applicable laws, respond to legal processes, and enforce our terms.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be shared with Shopify to provide and improve the Services. Shopify may use personal information collected from your interactions with our store and others to provide enhanced features. For more details, visit the Shopify Consumer Privacy Policy.

Security and Retention

We cannot guarantee "perfect security," and information sent to us may not be secure during transit. We retain your information based on factors like account maintenance, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access/Know the personal information we hold.
• Delete your personal data.
• Correct inaccurate information.
• Opt-out of promotional communications via the "unsubscribe" link.

Contact Information

Should you have any questions about our privacy practices or if you would like to exercise your rights, please contact us at:

SSP Silks
289 Oppanakara Street Town Hall,
Coimbatore, TN, 641001, IN
Email: sppsilksshopify@gmail.com